Frequently Asked Questions

Delivery Costs for Tees

Delivery Costs for Travel Mugs

Delivery Costs for Mugs

Delivery Costs for Women’s Tanks

Delivery Costs for Men’s Tanks

Delivery Costs for Stickers

Delivery Costs for Boyfriend Tees

Delivery Costs for Bag Tags

Tees

ABOUT

This ultra cotton tee has the classic cotton look and feel. Excellent quality print adds statement to casually elegant appearance.

KEY FEATURES

icons v4 outlined 1 cotton - FAQ 100% Combed ring spun cotton 
icons v4 outlined 34 without side seams - FAQ With side seams
 icons v4 outlined 39 collar seam - FAQ Ribbed knit collar with seam icons v4 outlined 37 shoulder tape - FAQ Shoulder taped

Care instructions

59e0f6fab8e7e3174f3196e8 - FAQ 59e0f7fbb8e7e36e4f604bef - FAQ 59e0f857b8e7e30aa54c317e - FAQ 59e0f996b8e7e30aa75167b2 - FAQ 59e71038b8e7e3497d1b51f3 - FAQ

Machine wash: cold (max 30C or 90F); Do not bleach; Tumble dry: low heat; Iron, steam or dry: low heat; Do not dryclean

SIZE GUIDE (Imperial)

SMLXL2XL
Width, in19.0220.5222.0124.0226.03
Length, in28.0029.0230.0031.0332.01
Sleeve length, in7.497.888.278.679.06
Bag Tags

ABOUT

Tired of losing your bag? Never again with our custom bag tags. Sturdy and weatherproof, this luggage tag will outsmart those rough baggage handlers.

KEY FEATURES

icons v4 outlined 2 polyester plastic - FAQ Durable plastic
icons v4 outlined 29 colors - FAQ Vibrant colors
icons v4 outlined 16 shine gloss - FAQ Glossy finish

Care instructions

Wipe the dust or any dirt off gently with a clean, dry cloth.

SIZE GUIDE (Imperial)

One Size
Length, in3.94
Width , in2.76
Strap Length, in4.14
Hoodies

ABOUT

Casual style with comfort! This zipped hoodie is made from extremely soft, premium lightweight fleece and has a slim fit.

KEY FEATURES

icons v4 outlined 1 cotton - FAQ
80% Cotton 20% Polyester

icons v4 outlined 24 zipper - FAQ
Metal zipper

icons v4 outlined 19 coard - FAQ
Drawstring hood

icons v4 outlined 38 pocket - FAQ
Spacious pockets

Care instructions

5a0b157bb8e7e3087d64f925 - FAQ5a0b1559b8e7e308ce0d402e - FAQ5a0b140cb8e7e3087b37013c - FAQ5a0b12e6b8e7e3087d64f922 - FAQ5a0b125bb8e7e3087b370139 - FAQ

Machine wash: cold (max 30C or 90F); Do not bleach; Tumble dry: low heat; Do not iron
; Do not dryclean

SIZE GUIDE (Imperial)

SMLXL2XL3XL
Width, in2021.0322.0123.0424.0225
Length, in26.527.5228.5129.5330.5231.5
Sleeve length, in25.626.3827.1727.9628.7529.53
Kiss-Cut Stickers

ABOUT

A kiss cut provides you with the ultimate flexibility for implementing your vision—this method cuts the sticker into any shape you desire, while leaving the back intact so that it can be smoothly peeled off the page.

KEY FEATURES

icons v4 outlined 16 shine gloss - FAQ Glossy paper finish icons v4 outlined 14 sticker - FAQ Long lasting icons v4 outlined 29 colors - FAQ Vibrant colors

Care instructions

Use a soft, clean and dry cloth to gently brush any dust or dirt off from the center of the sticker outwards.

SIZE GUIDE (Imperial)

2x2"3x3"4x4"6x6"
Width, in23.0145.99
Length, in23.0145.99

By default, AgileDNA Gear only offers replacements for faulty orders. Only if there are subsequent issues with the replacement will a refund be provided.

AgileDNA Gear only offers replacements for lost orders or faulty products.

Products are unique and produced to order, therefore, they are non-refundable. Once an order has been sent to production it cannot be cancelled. If the shipment details were incorrect, or you ordered the wrong size or color, AgileDNA Gear is not responsible and will not offer replacements or refunds.

If you have an issue with your order, you have to contact AgileDNA Gear directly and provide all necessary information and photographic evidence. After investigation, we will determine if you are eligible to receive a replacement. Eligible replacements have no cost for you. 

If you have received a different item than you ordered, including incorrect colors, prints or wrong sizes, the order is eligible for replacement. Contact us and we will get it sorted out for you.